A knock at the door
In the past, the U.S. military informed families about the deaths of service members with a telegram. Julie Moore, whose husband served during the Vietnam War, led other Army wives to lobby for a more dignified way of informing next of kin about casualties. Today, service members notify families in person, and offer additional support. Correspondent Elaine Quijano talks with the children of Moore, the civilian spouse who helped remake Army culture.